Exploring the Role of Technology in Social Care

In this episode, Mukta Nandwani, CTO of Findhelp, discusses technology's critical role in social care. The conversation covers the industry's current state, unique constraints, and challenges regarding technology adoption. Mukta emphasizes the importance of accessibility, privacy, and dignity in developing social care tech solutions and shares insights on how advancements like generative AI could further enhance social care services. The episode also explores the complexity of the social care domain and the need for engineers to understand it deeply to create effective solutions.

Highlights:
00:45 Understanding Social Care Technology
03:27 Unique Constraints in Social Care Tech
04:37 Accessibility and Privacy in Social Care
08:04 Adoption and Advanced Technologies
12:38 Challenges and Solutions in Social Care Tech

Guest:
Mukta Nandwani is the Chief Technology Officer (CTO) at Findhelp, where she leads the development and implementation of innovative technology solutions to improve access to social care services. With a strong background in engineering and leadership, Mukta has extensive experience managing large technical teams and driving digital transformation in the tech space. Passionate about using technology for social good, she focuses on building accessible, privacy-conscious platforms prioritizing dignity and efficiency in delivering social care support.

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