Canadians - Stop Paying 'Brokerage' Fees | How To Clear Your Own Package Through Customs

For all you Canadians getting hosed by American shipping companies on "brokerage" and "customs" fees, here's how you clear your own packages/shipments through customs to save money.

FIND YOUR LOCAL CBSA OFFICE:

[ZzZaZazachary]

Coming back to this video to say that this has saved me enormous amounts of money over the past year when ordering parts for my eboard. There was no lineup at the CBSA office and they were super helpful & kind every time.

[DeanBactung]

This video just saved me. I purchased a CD from Japan and used DHL as the courier, they charged me additional $25 CAD for the import/taxes and I decided to try the self-clearance. DHL has a page for self-clerance and they responded within 24 hours, provided me all the documents I need to submit at the CBSA. DHL informed me that I need to self-clear my shipment within 48hours. Went to CBSA in Vancouver and I just paid $3.33 CAD for my $27.78 CAD item, there was no line when I got there and it was a quick transaction. Took a picture of the document from CBSA and sent it to DHL then they got back to me within a couple of hours telling me that they will deliver my shipment.

Thanks a bunch!

[camillemalenab]

Thanks for the help! DHL called me that i have to pay $65 for $120 today.

[blanco]

I just ordered shoes for the us and they wanted to charge me 178$ for a 400$ shoe its completely insane they should honestly be ashamed of scamming people like that ( Im only a student)

[anthony]

Bought a backpack from California at around 225$. I already regret buying it for that amount of price. And on top of that, UPS charges me 70$ in fees. Glad I came through your video. Next time, I'll make sure to not eat those fees thanks to you

[SC]

Great video. This week I had a delivery coming in from the UK. DHL wanted to charge me the tax and a $17 brokerage fee. On top of that they also wanted to charge me $56 because there was more than 5 lines in the invoice. In total they wanted $141, after searching the web I found out I could self clear. I’m also in Canada and have done the same process as this video describes. Super easy to do and my $141 DHL charge turned into $24 clearing the package myself, CBSA where super helpful and told me to spread the word about this process. We are basically being held to ransom by these courier companies because people are not aware that they can self clear.

[jeratt]

Why have I not found this video years ago? Great video and agree with you 100% on everything you said. Thank you so much and subbed just for this video alone.

[Canadianwaver]

Great video! I’m in Edmonton aswell I’ll be doing this from now I’m tired of paying brokerage fees with UPS and DHL I’ll do that drive to EIA any day of the week rather than paying those companies twice ! Keep up the amazing content !

[furthernorthfab]

Thanks for the video. I’m in Edmonton, so this we extra helpful knowing where the CBSA office is.

[marcellacropacev]

Thank you so much for your video, it's super helpful, I just sent back (contacted the company in the USA and asked for a refund) a package that cost 120$CAD (I had to pay 21.99 for the shipping) and DHL was asking 79$ from me so I could get my package. It's crazy!

[henryfriesen]

Cool to watch somebody from next door. Vegreville.

If I send a gift package to India will there be a custom fees too ?

[ZARROUQ]

This is super helpful man, the way these companies scam customers is awful

I just have to say, DHL is the absolute worst company when it comes to brokerage fees and transparency about it, UPS is the overall worst company in terms of service

[travel]

Thanks for sharing this information.

It is crazy that we are ripped off this way. The federal government should take action on this.

[swishyboi]

Wow i just learned good tip
There is CBSA in mississuaga Ontario too. Next time im clearing it myself

[venkatreddy]

Hello,
Need some inputs on a situation

My brother sent me a parcel which contains laptop, watch (are used), only ear pods are brand new, shipped from USA and got a customs estimate around $290 from UPS.

Is there a way I could negotiate it with CBSA directly since those items are not brand new and I am an international student.I live in Kitchener and which CBSA office would be opt for me to reach out?

Thanks in advance

[sabraeast]

This was fantastic. I just ordered some samples from China- $25 and paid $25 to dhl. I was floored as was my supplier. I plan on ordering 3-500 at a time, so you’ve saved me $$$$

[ers]

This is very helpful but I know I may be stuck at figuring out who to email at UPS because I simply can’t locate my account number they want me to include in the form… can you PLEASE share which UPS email you sent the B14 to?

[maximilian]

I ordered cleats from Nike in the USA and they have been stuck in Customs for one month ( my delivery is Canada post)

[amgcapybara]

I love you. I will use this. UPS is literally gonna charge me 650 for import charges

[mzbeatbarbie]

Really appreciate this video as a fellow Canadian who does a lot of online shopping nicely done. thank you, new subscriber here😊