Enterprise Asset Management | Overview

In this video, we’ll show you how Enterprise Asset Management helps you manage your enterprise connected and
non-connected assets through their entire lifecycle.

This video was recorded in the Tokyo release.

This video covers:

00:00 Intro
00:09 What is Enterprise Asset Management?
00:33 Manage your assets from planning to disposal
00:41 Reduce cost
00:51 Mitigate asset risk
01:02 Tour of EAM
01:11 Request-to-deploy workflows
01:19 Refresh and replacement workflows
01:43 RMA workflows
01:57 Recall workflows
02:17 Loaner workflows
02:28 Return, Extend, and Purchasing workflows
02:43 Risk assessment
02:51 Retirement and disposal of assets
03:03 Inventory audits

#Enterpriseassets #manageenterpriseassets #ITAM #ITassetmanagement

For more information on Enterprise Asset Management, see:

ServiceNow product documentation:

ServiceNow Training and Certification:

ServiceNow Community:

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