Citizen's Charter

#Citizen's Charter #Ethics #UPSCMains 

Drishti IAS is pleased to bring you a programme specially targeting GS Paper- IV which deals with Ethics, Integrity and Aptitude.

This program intends to provide you with comprehensive coverage of Ethics Paper (GS Paper IV). The information will be concise while encompassing all relevant aspects of the topic being covered. The content has been designed to help aspirants in improving the quality of the Ethics answers and case studies in the Mains Examination. The content will also be beneficial in Essay and GS Paper II.

In this episode of the programme “Citizen's Charter”,  we will discuss the concept and related topic:

Structure
00:49 What is the Citizen Charter?
02:05 Principles of Service Delivery
02:40 Importance  of Citizen Charter in Administration
03:05 Shortcomings of Citizen Charter in India
04:41 Way Forward
5:53 Previous Year Question/s

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