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ServiceNow - Create an SLA Definition using a Service Catalog Variable
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Covered in this segment:
Create an SLA using a variable as a start condition;
Dot walking to variables in the condition builder;
Start condition operator best practices;
How to add the Task SLA related list on the RITM form;
ServiceNow Version: Istanbul
Create an SLA using a variable as a start condition;
Dot walking to variables in the condition builder;
Start condition operator best practices;
How to add the Task SLA related list on the RITM form;
ServiceNow Version: Istanbul
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ServiceNow - Create an SLA Definition using a Service Catalog Variable
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