Programming The New Safeway Valve #1

[Melissa-krlq]

"That's all it takes to setup this system" made me LOL.I feel like I need to quit my job and enroll in a 4-year degree program to understand this device/system. But I took a lot of notes and I'm just going to set it and hope for the best. This really is an informative and helpful video, I appreciate you trying to simplify this complicated task. Edit to add: I called the plumber who installed it to ask for guidance on the settings, they let me know that if the power goes out ONLY THE CLOCK needs to be reset, and the other settings are saved in the device from the original install. FYI.

[addanametocontinue]

I don't use your company, but my softener system seems to use the same computer (a clack, I think). I'll try this over the weekend. After reading the manual and watching this video, it's no wonder I couldn't understand the manual. A bit of a confusing process, due to lack of buttons and screen resolution. Thanks for this.

[TheRealKalEll]

A "how to settings guide" for well water systems with exact settings would be very welcomed.

[gdcacci]

You saved me $80 service call to reset regeneration time. This video was very easy to understand and follow. Great job! Thank you 😬

[fenix]

That’s all it takes!! He says it’s like building a damn rocket 🚀

[grooveu]

Appreciate the video but it's a little too tech for me not ever having a water softener before. Just moved into a home that previously installed Premium Safeway water softener system. The original installer came by and gave me a quick tutorial and changed the filter but I'm not sure it's set up correct as I have no manual to double check settings. I'll be contacting Safeway tomorrow to obtain a manual for the model I have. Unfortunately, there are no photos or manual links on safeway's website.

[warlockmagic]

Great video! If you're here because your water tank is empty, don't panic! This new Sterling Water System isn't like your old one. The one you're used to still has a little water and sludge at the bottom. This new system will cycle your water through and once it detects you're out of salt. The tank takes notice and doesn't refill. In an attempt to preserve your water system from damage without adequate salt level.

To keep this from happening again. Make a note of the date's and time you fill up the salt and time of water tank fill up. Place a pen and notepad next to your water system to make a quick note to self. Also, the best reminder is one that tells you when to check it. So use your smartphones calendar, set the time with an alarm on the day to refill salt. You will get to know what time that is for you as you check back in 2/3 weeks.

As mentioned here, if it's completely out of water. After you have refilled your tank with (salt halfway*). It's best to start a manual cycle to start your system asap. If not, your system will only try and refill once it reaches it's normal scheduled time.

Also, there is an overflow on your water tank, so if you overfill with salt. Your system may put out an overflow of water, if it doesn't adjust to stop in time. Placing a large old drinking cup underneath that hole is always a good idea to leave there. Especially if you have an older system, or may overfill.

*If able don't only buy the exact amount of salt needed. Buy at least 2/3 bag's extra of the *correct salt for your system. Make sure to store it in a dry and safe place. It makes this less of a hassle then having to run to the store at night, or in inconvenient weather. Most of all, it makes life a litte easier to think ahead.

*If doing your own "filter changes", always keep a spare. Check it when filling your salt. Some are easy to see and change. If it looks orange, dirty or rusty water. It's more than overdue for a change. The first thing you need to do is make sure your main water valve to the filter is shut off. Then go to the nearest sink, close to your system and turn on the faucet. This is a run out of any remaining water in your lines. Make sure you have a small bucket, required removing tool to unscrew your filter reservoir. Be careful, you don't want to damage the filter reservoir using the wrong tools/metal tools. You may be able to unscrew it by hand if you're able to reach it and have the strength. Once it's off, set it in your bucket and take it someplace to clean. Once clean, place in your new filter. I advise applying a generous amount of petroleum based jelly/plastic lube around the reservoir threading once clean. Make sure to wipe away any debri from underneath the unit your reservoir screws into as well. Applying a thin coat of lubricant on that threading (creating a proper seal & easier to remove later). Hand tighten as you make sure you're threading it on properly. You don't want any cracking or leaking. Remember to turn on your main water supply once you're finished. Then look around your filter reservoir as it refills with water, making sure there are no leaks. After all that and reading this, you're done! Lol

[flyingdutchman]

Great video. Does anybody know what he means by 'reserve capacity' in gallons? Is it the brine tank capacity or the tank with the resin pellets?

[cujo]

Awesome tutorial. One day I'll upgrade to a wifi one and do it on my phone. But that day will be long away. My softener head has been going strong for 8 years

[Jayme]

Thanks so much for that. I was so sick of it waking me up at 2am. Now I have it set for 8am. Was super easy once I knew to hold the next and up arrow. Literally took me 5 seconds to program it once I knew HOW.

[TheRealKalEll]

2:30 well water setting in parts x 1000 was a little vague after pcodes and grains, and assumed we knew what we were doing about the large cylindrical resin tank, how are we supposed to know how to set the "total capacity in grains" for a well water system AFTER setting p20 for a well water system? Any assistance is excellent assistance and thank you in advance!! Will watch video again...maybe it's simply worded so techs understand these settings as our tech seems puzzled. Wants to sell us a whole new head unit.

[SATXDONKEY]

I have same exact one and understand it. But when I click next after softening, it goes straight to Fill settings and backwash and all that. I can’t find Salt setting anywhere. Does that mean it’s automatically setting to salt pounds per whatever I set the grain capacity at?? Thanks

[omarrosas]

WTF does all of that mean? Gonna contact my supplier instead.
DIY just went out the window 😂😂😂

[khaledjuma]

How do you know if the system is working or not? I see a slight softening effect and I see 5 inches of water on top of my salt in the big cylinder, so is it working? Is there a sitting which I need to change to make it soften more?

[beyond]

"thats all it takes to reprogram our regen" yeah ...thats all

[lynnjohnson]

A physics class would help too
rotffl

[MrFzrider]

I need to talk to someone who can walk me through this. The screen looks the same but when I push next it doesn't have the same settings. I'm so confused and could really use some help. Do you have a company number I could call ? I'd be willing to pay a service call if I could just get things resolved. I just moved into this house and have no idea what to do. My water works fine, I just need to know if my system is set up correctly. HELP !!!!

[cathyemig]

Kaitlin, the bakery manager, at store 1537 is the best employee I have ever had at one of your stores. She exceeded my expectations and deserves recognition for her attitude and actions.

[LocDoan-cz]

I just move in the house when turn on softener after softener on later the water come out faucet like tea color please tell me what going on please

[yuandu]

My softener is beeping … and I can’t find the button to turn of the salt reminder. Is it a reminder for salt refill?