Odoo VoIP Product Tour | Integrate Voice calling anywhere in Odoo!

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*Say "Hello!" to VoIP!*
Odoo now offers Voice-over-IP (VoIP) for all of its customers, right from within Odoo.

And just like all of Odoo’s other applications, Voice-over-IP integrates with other apps in the database, enabling sales and internal teams to stay on top of negotiations, projects, and more.

*A few feature highlights for VoIP*
• Make, receive, and forward calls from the Odoo dashboard and within any app inside Odoo.
• Integrated CRM pipeline activities and lead/customer data, right on the VoIP widget.
• Odoo Helpdesk integration: ticket creation and call queuing/scheduling from the VoIP widget.
• Conference calls, synced with Odoo Calendar.
• Dynamic caller ID for worldwide service.
• Scalable call architecture/infrastructure (dial-plans**): create in-depth decision trees for common and niche communication needs.
• Directed call forwarding: forward calls to specific departments, employee extensions or voicemail inboxes
• Customizable call logic: perform specific actions if lines are busy or a voicemail is reached.
• Call Queues for call-center environments.

**Odoo offers a variety of VoIP provider integrations (Axivox, Onsip, Asterisk).

Odoo VoIP really shines when used by Sales, Helpdesk, and Inventory teams, or in any situation where live communication is needed while interacting directly with an Odoo database.

*Pricing*
All of Odoo's applications are free to use under the Community (open-source) version and pricing starts at about $25 per user on the Enterprise/SaaS version, which includes a bunch of extra features and goodies, along with optional cloud hosting.

*Give VoIP a try!*

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*Want to help build amazing open-source tech?*

Thanks for watching, everyone! Hope you enjoyed the video and we looking forward to seeing you on our eLearning tutorials 🤘