Zepto Delivery Driver Goes Viral

Dinesh Nalam joined Zepto in Hyderabad and documented his experience on X. Zepto Delivery Partner app's image verification process was flawed, with issues like blurry images and poor repositioning. Zepto’s app lacked clear instructions for new drivers, forcing Zepto Delivery Partners to rely on busy riders for training. Operational inefficiencies were everywhere—no place to sit, unclear access to rain gear, and no way to see earnings per delivery. Even worse, Zepto Delivery Partner app didn’t allow for order pausing either. A major gap in the system was exposed when an order wasn’t reassigned after a bike breakdown, something better tech could easily solve.

[peaceandcalmsounds]

This is why blinkit is really much much better

[sago]

What due diligence google did before investing in them😂😂😂

[Look_a_me_now]

5 days ago I joined as a zepto delivery partner

[ujjawaltyagi]

so how the hack they are making so much money and not improve these basic software things? maybe hire more developers?

[devagarwal]

Relax guys they are where amazon was in 1999

[simranmalhotra]

Hey, can u pls tell from where u got ur jacket

[ritikesh_]

Well I couldn't recognize the new narrator face at BWM....👀

[krishmav]

This is what happens when founders only care about funding

[sumithpittala]

what about the other services, he should've investigated them too

[blankeyezero]

Man talks about operational excellence lol aadit palicha wtf

[indian]

I prefer bigbasket scheduled deliveries but sadly it's gonna be scrapped soon. I move to starquik and it's bigbasket's loss