Work from home CUSTOMER SERVICE EXPERIENCE WITH A TODDLER IN THE UK | working mom | salary

My experience working as a customer service advisor in the UK, salary, working experience, and Talking to nasty customers. The good the bad and the ugly.

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[FaithOjone]

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[_Oluwayemisi]

Never take anything the customer say to heart. They're not angry at you but the company. They are not even seeing you face to face. There is no perfect job anywhere.

[PurpleZen]

I have worked all kinds of jobs, repetition, working with and without people, sitting, standing, mixed sitting and standing, talking, listening, healthcare, education, babysitting, taking tickets, intensive labor, jobs where it seems like there’s nothing to do, and I will tell you they are all challenging. No job is perfect. Pay matters and being overly stressed is a no. I would quit too.

[akoblossom]

Lol, I love customer service. Did it for 3 years and it was great. Well I was in the back office tho. Best advice; never take what a customer says too personal o, haha. It will help u. We have all been a not so nice customers in one way or the other, empathize with them. All the best🙏

[melnee]

This remind me when I use to work as customer service associate with a telecom company, I know how stressful it can be, it requires lots of patience because you get to speak customers with different issues, they even treat you like you are the cause of the problem even when you are trying your best to help resolve issues but it's somehow fun though, some customers are nice and some are funny.
Well done sis, it's not easy.

[ChokolateCP]

You have to be a very strong person to do call center customer service or customer service in general.. I work for an airline, 15 years and I see how mean people can be all the time.. I grew thick skin dealing with horrible people.. doesn’t even phase me anymore… be strong! Don’t take any of it personal.. I always say bad things happen to bad people and that’s just their karma for being jerks…

[cheillakuzatjike]

And please don't take what customers say to heart. It is never about you. That's just how they are. Don't let them ruin your day or mood.

[sambee]

I'm struggling with work at the minute due to my autism, similar to my time at school and college, I can kick up a fuss and feel overwhelmed if I'm tired or in a low mood or if I have something else on my mind and I'm now considering whether I should work from home because I think that the commuting and being in a different setting might have been the reason why I can be like this if it's something that I don't tend to enjoy so much; I've had more or less the same problem during my time at school and college and I think that it's become clear to me why I've been like this.

[herfreedomjourney]

Thank you for sharing your experience with us. Customer service job can be truly challenging. Having wotked as a flight attendant for 12 years, I quite understand your situation. I do love customer service though it requiresa loy of patience. My previous role has taught me how to handle a lot of the sh*t thrown at one by angry and even irate customers, in my case, face to face! The Lord grant you more grace and strength to tackle them 🌝 .

[abstractrealmz]

This is what I do now. Most of the people that call in are okay. The ones that are terrible can send me into absolute chaos mentally. Shaking. Throwing my whole day off balance. Mainly because I’m restricted on what I can say back. Always having to back down. It’s so hard when they get really nasty. Work listens in on calls and score you. Based on one call. Some of the people want to keep going in circles with no end in sight. Some are absolutely venomous. The ones that ARE nice, make it worth it. I find that very young women and some very old women are the worst. The in between are fine. People with foreign accents are always kinder and very respectful. Honestly, they are my favorite calls. 💙🦋

[JugglingMumUK]

I love this content, I’m a contact centre Associate too here in the UK so I can relate too lovely

[Lilianscorner]

Well done girl, thank you for taking us along your routine

[agunbiadetemitope]

I know feel your pain sis, worked as a customer care rep during my service and I know what it does to your mental health, especially when you got annoying customers and abusive one . The Lord is your strength . It’s so funny this are people that can face you on a normal day when you see them in physical 🤔

[vonvickytalks]

I love this video I won't even lie 3 mins into it and it's been so insightful...the talking for 7hrs no be for children o I can imagine being a customer service, even when you are sad you have to be calm in speaking with clients... leave Zicora alone oo😂😂 me I love the artic, natural room lightning.... your like me oo once I'm hungry I can bite 😂😂 I love videos when it has to do with your experience it's so relatable..and one could feel your emotions through the videos..no be small cut your light 😂 you dey even dress up me I would have been on my nightie until my break 😂 don't quit 😢 lovely video

[angelschenck]

Hi Faith, I know how you feel and I’m sorry that you had to deal with the nasty customers. It is a tough and challenging Job, Cause I do it everyday. I work as a Billing Specialist. Just as other’s were saying in the Post it takes a really Resilient person as well as a Patient person to do this. I don’t know if you continued on this path and if you did I wish you the best and it will get better. I have been in this field for 24 years, but I love helping people. Be Strong and in the Lord land in the Power of His Might. Be Blessed and just know that they are not upset with you, just they are upset with themselves and want you to vent to them.

[MelissaOti]

I understand your pain, I was looking at taking a job as this as a mum of 3, this just makes me understand how customers rep feel and I will do better in channeling my anger next time lol..

[chidimmauwaoma]

I currently do customer care job in a Nigerian bank and I get to interact with nasty and angry customers physicall, the it drains you emotionally and the negative impact it has on your mental health is enormous. I can feel your pain. It's not easy.

[MilkyWayTV]

"Sometimes when I'm hungry and I'm getting angry customers, it pisses me off"😁😁😁 Beautiful video. Thank you for sharing your experience with us. God bless you.

[ayobamiolamide]

my husband was once a customer service.... he comes home extremely tired, exhausted and stressed ( note that 3key words)when ever he gist me about his clients behavior, I feel sorry about it, I thank God he has changed his so I can relate with the kind of stress you are dealing all your wish comes to fulfilment.

[MelissaOti]

This was a very good watch!! Thanks so much for sharing this