Hosted VoIP Provider and Communication Solutions | RealmConnect

Are you looking to cut costs and streamline your business technology? Hosted PBX solutions from RealmConnect are designed to enhance your in-house communications with enterprise-level features at small business rates. With more than 30 years of experience, we’re able to design custom solutions that work for your business to help you meet your short and long-term goals. If you’re ready to unlock your business potential, trust the experts at RealmConnect!

If you compare hosted VoIP providers to traditional telephone service providers, you’ll find a wealth of sophisticated options and features available for digital solutions that are out of reach with analog service. That’s because hosted VoIP utilizes your internet connection to streamline communications, eliminating the need for individual phone hardlines and reducing equipment requirements and maintenance over time. When you implement a hosted VoIP service, we manage the hosted PBX system in-house to ensure this critical equipment is professionally maintained and updated, reducing overhead costs for our customers as well as their in-house IT requirements. To help you take advantage of the best hosted VoIP features available, we offer innovative hardware from industry leaders like Avaya. From standard desk phones to multi-functional media devices and conference phones with SD recording, each product is designed for crystal-clear, effortless communication.

In addition to powerful hardware, we also provide communication platforms packed with features to aid in efficient business-wide collaboration. Solutions like IP Office integrate with the hosted PBX system and give you the flexibility your business needs to grow and transform over time, scaling with you for optimal performance. Whether you’re managing a small team of 5 or looking to accommodate up to 3,000 users across multiple sites, IP Office can handle it all. Take your desk phone on the go with the mobile capabilities of One X, an online platform ideal for directing and managing both incoming and outgoing call traffic. For those who prefer to remain in the office, our video conference solutions allow you to meet face-to-face using your IP phone system and intuitive multi-media hardware while saving time and money on travel.

Our range of advanced solutions extends beyond phones and platforms, however. With tools like call accounting, auto attendant, interactive voice response, call recording, and music and message on hold, your team can easily manage call traffic to improve customer service, efficiency, and productivity. As your hosted VoIP provider, we can install and even train your staff to use your new technology to improve adoption rates and ensure optimal performance. If your infrastructure is in need of upgrading, we also offer network assessments, configuration support, fiber optic cabling, and network modifications to put your business on the right track for success.