Tony Karls Explores how We Can Validate Someone's Feelings with the Sterling Team

How Can We Use Validation at Home and in the Workplace?

In order to have a team and a culture at Sterling Law Offices that “love to serve each other and empower clients” we must all work to empathetically listen to each other. Recently, we brought in Dr. Byron Bloemer of Cedar Creek Counseling to lead a workshop where we discovered how to validate others. Dr. Bloemer led this workshop using the book by Michael Sorenson “I Hear You”.

Dr. Bloemer makes it clear in his workshop that validation isn’t agreeing with what someone is saying, instead it’s letting them know that you understand why they feel the way they do. Validation is empathy. It’s putting yourself in someone else's shoes and understanding why they may feel that way. He ran us through exercises that show how powerful this skill is for establishing trust, de escalating conflict, or calming someone down.

Read The Full Book Review of “I Hear You” by Michael Sorensen

Learn more about Dr. Bloemer and Cedar Creek Counseling

Order a Copy of “I Hear You.”

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At Sterling we believe a strong family is a family that supports each other emotionally. Different seasons of life bring different types and levels of stress. We believe a strong family is ready to bear each others burdens and deal honestly with each other regarding the stresses each member is placing on themselves and other members of the family. The “I Hear You” book and the accompanying workshop helped us learn how to listen to each other and our clients empathetically.

Meet Us Monday is a Sterling series where we meet our team, learn about the Sterling culture, and explore the Sterling core values; finish with integrity, lead by serving, compete with a warrior spirit and embrace and drive change.

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