Louis Vuitton Knows Your Experience Is Your Brand | Customer Experience

The reminder from Louis Vuitton is that the experience is the brand. What experience are you providing to customers? Because that is what your brand feels like for the customer.

#customerexperience #cx #louisvuitton #louisvuittonlover
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Dubbed "The Queen Of Customer Experience" by Meta, Blake Morgan is a keynote speaker, customer experience futurist, and author of “The Customer Of The Future: 10 Guiding Principles For Winning Tomorrow’s Business”, an Amazon, Book Authority, and Porchlight bestseller. She is the host of The Modern Customer Podcast.