Try these tips to be a pro facilitator

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Great topic and very relevant! Here's a few experiences I've had...

It's a tough choice to decide whether to try control people's behaviours especially on a remote/vitual session.

I sometimes try to top and tail the meeting. For example:

- a 5min feedback/mini retro at end of each remote session to discuss any future improvements.

- a getting to know each other before (or at the start of) the meeting - encourage social conversation and psychological health check-in. This also helps people reset before focusing on the session outcomes

At the end of day, it's all about people and relationships. If we try and develop those within the team then a lot of negative behaviours will 'magically' disappear :)

P.s. Loving the videos... People over frameworks... This is the important stuff... Keep 'em coming please!!

richardnqqqqqqq
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Nice and useful video. I think the most difficult part is that about the working agreement. I've seen meeting "in person" (you can imagine what happens "on line") where people was busy with SMS, chatted with someone else, read and wrote e-mail, even when we decide/agreed to avoid this because.... "yes, I know, but it's important", "yes, I know, but it's the boss" and so on. And usually all of these "needs" could have waited for half an hour. Probably I should have asked: "if that is more important of this meeting, why are we here and why are you here?" But, sometimes you simply cannot ask certain questions...

alebigna
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Imagine, I am a scrum master but my boss asking me to do the job of a project manager, like micromanagement and involving in their technical things and shout at them if they don’t delivered their tasks . What you will do if I were you ??

NikhilNairNair