Did I Officially Buy a Lemon 2024 Mustang GT?

Last week I purchased a brand new 2024 Mustang GT…and immediately have issues with the car. I returned the car to the dealer with 0 success on fixing the problem. Here is my Post week update with our Mustang GT. Now what?

[chriseliante]

The insurance excuse is complete BS. I’m a manager at a car dealership. I actually know the owner of the dealership Vikas well. Also, contact Ford customer care, explain your situation and “who you are/what you do” ask them for a substitution of collateral. FoMoCo will find you a spec car and swap it out. I can help you teej

[paulmagloire]

when life gives you lemons, buy a porsche for Calvin

[gabe]

As a lemon law attorney, after the second repair visit for the defect, you’re able to file suit. Of course, additional repair visits would be ideal. Additionally if it’s in the shop for a total of 30 days+ after your repair visits, it’s presumptively a lemon. To note, you can say whatever you want. Saying it’s a lemon won’t affect your potential case one bit.

[stevegonzales]

"cracked sparkplug" most likely pieces got into the pistons and rip lol

[bigchimpin]

The spark plug heat excuse is nuts… the spark plugs would have to damn near become magma for that to happen 😂

[liamheuvel]

cracking spark plugs on the same cylinders over and over is a sure-fire sign that something much bigger is wrong

[thebeddoctor]

90% of Fords are still on the road today, the other 10% made it home 😊

[bryan]

Dealerships have no problem bringing customers to their cars in the service bay. I was a service writer for years, I was the guy you talked to and you wanted an oil change. When I sold people things they wanted to see the item that was broken. All day long I took customers into the tech center to view their car while it was being worked on. This happens day in day out all hours of the day. And I'd cut my own arm off before I believed they don't let people in the service center.

[miggiem]

Ford: You can’t go back there to film.
Teeg: I really got the vibe they didn’t want me filming back there.

[DerekBaranProductions]

Ford, you really SOLD on this purchase LMFAO

[gunnerhamilton]

As a former ford employee I can say the insurance excuse is a common method to keep customers out of the shop where technicians will outright tell you what's up. This happens because the managers want to keep customers in the dark till they get a final decision from Ford, because if they miss information, then the dealer eats cost on repair or replacement even if they didn't sell the car.

[dingoxgamer]

No Stop it. Its is Fords fault. The industry needs to be held accountable for these things. Its a major problem these days getting 80% quality production compared to years ago.

[aaronbaca]

Well if you need a Mustang with those options I know of one that is for sale. It is used with less than 3k miles on it. White on White 2024..

[ThePeoplesChamp]

Cali lemon law is easy. 3 times of F'ups you can prove your qualified. Happened to me when I bought a focus many years ago in Orange County. Stupid shifter cable popped off 3 times within 100 miles. Each time I took it back they put it back on and it failed within 5-20 miles after driving it. Called a lemon law attorney, they immediately sent a letter to Ford and Ford actually paid me to keep the focus and to go away. Basically paid me out over $12k so I got my brand new focus for like $6k and they fixed it and still had full warranty. Good Luck!

[OneFast]

Aren’t you supposed to break it in first? With only 80 miles and redlining it is WILD .

[shadad]

Yank the engine? lol its a new car! you should not allow that. abandon ship bro. its not a lemon, its a lemon juice 😄

[grimeline]

They 100% are walking on egg shells. When it comes to cars there are so many litigious people out there that they have to be super careful about what they say/ do. As a dealership employee of almost 15 years I have been told by multiple service managers that the second someone says the magic words " lawyer" "lawsuit" or "lemon law" the conversation is over. The fact that you are who you are with the audience you have that amplifies the egg shell dance. Best of luck my guy!

[jmedoss]

Call up Vaughn he’s gotta have some high up Ford connections to get this problem addressed ASAP for you Teej

[ryanwilliams]

"Fix Or Repair Daily" in the truest terms

[dustinsimmons]

As a dealer tech (not ford), I’d be willing the bet that the plugs are NOT cracking. When you came in saying it “has a spark plug code” they probably just ran with that, and justified it by telling you it was “cracked”