CompTIA ITF+ (FC0-U61) Course: Module 1 - 5 Troubleshooting & Support

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In this video we talk about one of the most important skills you can possess as an I.T. technician, troubleshooting and supporting users. This is one of the biggest portions of CompTIA exams so make sure that you memorize the 8 steps to the CompTIA troubleshooting methodology.

My name is TJ Houston and I have been in the IT field since 2007. I have always loved home labbing and learning new things. I currently hold over 10 industry certifications mostly from CompTIA. I base my success on yours so please let me know if there is anything I can help you with. I am here to help!

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🎙️Recording Setup:

My name is TJ Houston and I have been in the IT field since 2007. I have always loved home labbing and learning new things. I currently hold over 10 industry certifications mostly from CompTIA. I base my success on yours so please let me know if there is anything I can help you with. I am here to help!

Follow Me Elsewhere:

🎙️Recording Setup:

00:00 Introduction
00:54 Objectives
02:38 Support & Troubleshooting
04:51 CompTIA Troubleshooting Model
10:29 Identifying the Problem
11:26 Understanding the Problem
12:24 Resolving and Documenting the Problem
13:56 Examples of Free Helpdesk Tools
14:40 Troubleshooting PC Issues
17:16 Getting Support
17:39 Windows Help & Tips
18:33 Technical Support
19:11 Using a Search Engine
20:09 Practice Questions
21:03 Free ITF+ Studyguide

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Hopefully these tips about troubleshooting will help you on your ITF+!

tjhouston

it is beyond my understanding why this channel isn't in the range of 100k+ subs. ALL quality contents. Thankyou very much for your efforts. Will definitely recommend.

vinzex

quality video. I don't know why it isn't more popular

ObsessedHP

Been watching vids and then going into CertMaster Learn, helps me retain it a bit better. Also, loving the Stache 🤣

Sensaytions

The quality as well as the sound are just perfect!! btw, you look great too! Keep coming :)

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