Monzo Banks on PagerDuty to Maintain Its Always-On Platform

Monzo Bank Ltd. is a digital, mobile-only bank based in the United Kingdom with over 1.6 million customers. Chris Evans, Monzo’s Platform Team Lead, shares how PagerDuty serves as the engine behind the bank’s real-time operations by providing deep integrations and APIs with various monitoring and collaboration tools, allowing teams to engage responders and resolve incidents quickly, resulting in a better on-call life for employees and a better experience for Monzo’s customers.