Move Your Business Telephones to Microsoft Teams; Pricing, Features..

Did you know that you can now use Microsoft Teams as your business telephone system? It makes perfect sense, you just use the Microsoft Teams application for all of your business collaboration.

If you have a really old telephone system, your business might be affected by the ISDN cut-off in 2025 - now is the time to start looking at options.

In this video, I will show you the pricing and features and answer some common questions.

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So who am I and what do I do?

I am an IT expert with over 20 years of industry experience across a multitude of different areas. I am the Founder & Managing Director of Integral IT. Our mission is to deliver IT services that bring real value to each and every one of our customers, no matter how big or small.

If you need IT support, we can help. We can help you wherever you are in the world; you just need an internet connection.

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If you have any video ideas, or if you'd like me to make a video on anything specific make sure to let me know in the comments below!

00:00 Introduction
01:17 Main Benefit of Microsoft Teams
02:27 Porting Telephone Numbers
03:01 Accessing Microsoft Teams
04:08 Features of Teams Telephone
04:38 Pricing of Teams Telephone
05:33 Microsoft Calling Plans
08:04 Calling Plans from Telecoms Co

[justepic]

I don't know what accent that is, but your content is great to listen to. You are either an evil villain, or a mad scientist. Good stuff.

[ulkesh]

short, concise, all the info we need and nothing extra. earned a sub and thanks for the info!

[jck]

Thanks for this - a few Qs.

Can you transfer calls to other people in the organisation?
Can we set up an auto direction thing (e.g. press 1 for sales, 2 for accounts etc. and have a centralised phone in each dept)?
How would we go about porting our current number over?
Do all numbers need to be assigned to a person? e.g. can we have a central number still for general inbound calls that's not assigned to anyone?

[nathanpinotti]

So if I want to have a centralized corporate phone number I can buy a service one from Microsoft and add a license to each user. This way inbound and outbound calls would use the same number. Is that right?

[fbifido]

I don't get it?
what's the cost for 100 users (M365 Business Premium + msTeams phone /w international calls only) vs same amount of users but using local Telecomm plan ?

[jasonturner]

Have you figured out how to keep mobile device app to stay available for after hours calling without setting up a forward to a cell number?

[kingraymmcrm]

Hi please help... We need to get this call option on our 365 how do we go about it

[stephenfgdl]

Great video but a tad expensive a licence for every user on top of your providers cost? Just use a SIP setup system, much more cost effective

[MultitekGroup]

HI I need some Help, I have some Polycom CCX 400 Business Media IP Phone that did not come with Teams embedded them. Is it possible to have it initialized and setup for teams... That is to have it start up as team certified or Teams enabled Phones... Please Help we already have these phones for over 6 months but brand new

[alexanderhannon]

Thank you Jonathan! This was a very helpful video :-)

I was just wondering if its possible to bulk upload external telephone numbers to Microsoft Teams. Just so that when an external telephone number calls we can see who it is because we already have there number saved. I have only been able to add telephone numbers manually for each client. This will be helpful for when clients call our direct line.

[stahlerjoseph]

Would I need to purchase one domestic calling plan license, along with the Microsoft Teams Phone Resource Account, and Microsoft Teams Phone Standard to get this started? Seems like I'm purchasing a lot of licenses. Also we have about 100 employees but not all of them need a phone number to dial out. Is it possible to just purchase an exact number for the users that will need a number? We would be porting numbers so we can use the auto attendant and need some calls routed to the users that have a license. Thanks again for your video!!

[gawnbawngkurz]

So I need to purchase Microsoft 365, Teams Phone and then a calling plan?

[yamilarias]

You forgot to mention that MS Teams does not cover SMS & MMS Text Messaging. The fact is that is not covering these 2 important features at the moment.

[bradr]

Hi Jonathan, thank you for this video, definatley something to look at implementing. Do they include Teams calling in an A5 license?

[jamesbrookes]

I am trying to call Microsoft to talk to someone but they keep cutting me off

[andrewhowell]

Great video thanks! Quick question, if I have a Team with 5 users, would each of those 5 users need a license in order to make a receive calls or would it be 1 license for the actual Team that the 5 users are a member of?

[NeerajLalu]

exteremly expensive just to be able to call outside party.

[RbtNnj]

Hi, do you know when the $15/m Microsoft phone plan will include sms/mms, text messaging. Every VoIP phone offering has unlimited text messaging & voice calling for a standard plan. Would you happen to know when that will happen? And thanks for all your videos, great stuff!

[robertbyrne]

If you want a phone sure use teams. If you want a telephone system avoid it like the plague.