Who has the WORST Customer Service?

Samsung vs OnePlus, Huawei, Xiaomi, Blackberry, OPPO, Vivo, Apple. Let's see which tech company has the best and worst Customer Support!

Disclaimer: All the faces of people used in this video to represent employees are purely stock footage and picked randomly based on apparent gender.

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[Mrwhosetheboss]

Has anyone had any particularly good / bad experiences with Tech Customer Service? I'd love to know! 😁

[woof]

"my phone isn't turning on"
"sir go to your settings and erase all data"

bruh

[kishorkanna]

"Is my phone gonna run around and desert me"
"Is it gonna let me down"

-The greatest Rick roller ever

[CHMPION]

“I’m never gonna say goodbye tho” got me dying on the floor. 🤣🤣🤣

[Abstract_zx]

id love to see this tested with a much more complex problem like intentionally bricked software and see how their full support system is at fixing it, not just the phone line

[CryptoNWO]

Everybody gangsta until Rick Ashley says goodbye

[evansaravia]

“They said my phone would last 3 years.”


“Yes.”

[swatigannavarpu]

HE kind of rickrolled them indirectly by using dialogues like "I thought my phone was letting me down" and "I thought my phone was running around and deserted me."

[fernweh]

To be fair, the given problem is so incredibly simple, that most technicians would think there's a bigger fault at hand. Things that need to take a charge is one of the most common things nowadays, that it's almost a given for them to be recharged at a certain point.

[jdiv]

I'm surprised Blackberry can still afford a number for customer service.

[notincognito]

To be fair, no one expects a call to customer support saying they have to charge their phone before using it.

[Oblimix]

I've only ever needed to contact one company before, about an issue I couldn't solve myself. That was Microsoft, and I had an issue with my Surface keyboard, and they handled it excellently. They even offered to do a swap for a new one for free.

[chillkillisded]

‘Is the phone not running around and deserting me?’ That part had me dying 😂

[cycanex_]

That Ash's Cosplay is the best, you could even see Pikachu on the right side.

[lanzjoseph]

It’s the “I’m never gonna say goodbye, though.” and the chuckles. 😎

[jeepmanblue]

Thank you for a great post. Even though the issue presented was unrealistic, dealing with customer service remains a HUGE dissatisfier every time I have to deal with a CSR. I recently had a flurry of run ins with Samsung customer service. Although it felt like the rep's left their brains at home, the truth of the matter is, most companies fail miserably at synergizing their various departments effectively and don't engage in proper employee training & empowerment.

[ravithegamer]

Never gonna say good bye though 🤣🤣🤣....that made me repeat and listen again and again 😂

[DaveAlkema]

As someone who worked at Geek Squad, I can tell you that some of these people are overthinking the issue because they can't comprehend that someone would be stupid enough to think a battery would last three years without a charge.

[markcoutinho]

The Apple guy just questioned his whole life at that moment

[shazianawaz]

2:43 the loud sound and the party lights made me laugh SO hard! 🤣