THE WALK IN FREEZER HAS A LITTLE ICE ON IT.....

This one took the cake, I've never seen one iced up this bad that caused this much destruction.

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[LazyLifeIFreak]

Manager: If I ignore this problem, maybe it will go away.

[KaptainFuzzy]

I'm not in the HVAC field in any capacity, but I enjoy your videos. It's nice to watch someone be good at what they do, explain it in understandable terms, and be willing to accept new information and adapt their thinking. As far as I can tell, you're a grade A human being. Thanks for the content.

[gsxrsquid]

I had a "warranty" call on a brand new reach in at a Chinese restaurant. I open it up and it is packed with food and they had stacked blocks of butter on all sides of the evap, killing any air flow. Evap was a solid block of ice. I reorganized the food and used a marker to draw a line and told them they could not store anything above the line. That went over like a lead balloon. Not as bad as when they had to write a check before I left since it was user error and not a warranty :D

[coldking]

Good video Chris. In my 45+ years doing commercial Refrigeration, it’s
Always been that way with restaurants. The manager says “ we noticed
It on Wednesday but”……….now they call in a panic late Friday evening!
It is what it is ……..

[wearerhome]

You have to also understand that most of use see ice on a freezer and just assume that it's normal because it's a freezer. They were concerned because the fans stopped working, but probably didn't think the ice was even an issue. Definitely a lesson. I can tell my managers that the fans have alot of ice on them and I'm sure they'll just ignore it unless it's not working.

[ketsuekikumori]

"It's crazy the power of ice."
Glaciers can attest to this.

[analogmoz]

Are we all guessing what the cost of service is? Let me join!
•After-hours/weekend service call: $125
•Labour (after-hours): 5 @ 175 each $875
•Evaporator fan motor: 3 @150 each $450
•Fan mounting bracket: 3 @ 75 each $225
•Evaporator fan guard: 3 @ 50 each $150
•Beard /beardface service charge: $685

Estimate: $2, 510

[Dannyt]

1:58 "There is a little bit of ice on the unit"

[johnbell]

This evaporator is a clear contender for the worst iced up of all time.

[xiar]

You know. In comparison to that manager. My boss (who’s the owner of the store) is actually responsible. I noticed the freezer temps were way too high at around 10pm. Called him and let him know. We had a repair guy out within an hour and it repaired with 2hrs from when they got there.

[kennethnapier]

This would be a weekend call, manual defrost of ice, remove defective motors, parts, installation of parts, system test and evaluation, labor. $2300.00 minimum.

[judsonshepard]

Had something almost identical to this on a Chick-fil-A freezer not long ago. Evap fans were not running and the coil was iced. thought it was the termination not bringing the fans on. Turned out the wire coming through the fire wall to the board was severed. Nice job as always sir.

[deineroehre]

3:40 Chris, I don't think it is your job to have emergency calls which would have been completely avoidable.
I (in IT though) charge an "unneccessary because avoidable emergency call" fee with +100% on top of the normal overtime price in these cases. Of course you will get a call from accountants, but then you explain the situation to them and they gladly pay AND the manager's bosses boss will make sure they will NEVER call late to an unnormal behaviour of any system. Never lost a customer because of this fee and in the End the customers were much more happy because they could get problems solved in the normal worktimes which is much cheaper than overtime.
Since I'm not fortune-teller, I have to rely on reports from customers, and Friday evening at 17 o'clock is the worst possible reporting time for a problem that has been lurking around for 4 days. Once the customers got that, there won't be any problems with late emergency calls, only real problems which occured really just at this moment.

[coreyb]

I did my first real system charge at school last night, we were watching all the vitals, and it was amazing how the sight glass was flashing right until condensing temp hit 30 over ambient(our target) and then it cleared.

[Lakerlife]

You’re the man for pushing the call to the morning based on customer neglect!! Perks of owning your own business

[ScubaCat]

Another problem with severing a customer connection is they are likely to know other of your current or potential customers. You can burn a lot of expensive bridges if you lose your cool.

[jordansizemore]

As someone who's really new to this field, I can tell watching this video will be a future godsend. Thanks you!

[matthewbeddow]

I would guess the cost would be around $2, 500--$3, 000, possibly a little more dependent on labour charges and the time it took to melt all that crazy ice.

[DJEZNICK]

The worst is supermarkets, 12 a.m. emergency call for an iced up case that's clearly been iced up for a week or more.

[jasonjohnsonHVAC]

Is that a new ice machine from Manitowoc. was a crazy amount of ice. I've never seen one that bad either. No doubt you had to harness your inner peace, not to snap on the customer for letting it get that bad.

My guess is around $2700- $3500