Allstate - Claim 0525092938

Since the Allstate adjuster assigned to my case will not view my photo/video evidence, talk to my witness, or speak to me on the phone, I created this video in hopes of getting Allstate to review my claim.

On November 18, 2018, at 3:37pm, Allstate's insured driver backed out of his parking space into the side of my car while my car was in the middle of the road.

My insurance company (Farmers Insurance) found that I am 0% at fault, while Allstate claims I am negligent for "improper backing" and am therefore 50% at fault. (I had just finished backing before their driver backed into me.)

My Allstate adjuster, Matt Navarre, said he could not access my photos or videos of the car damage at the email address he gave me, and that he also could not open a Dropbox link because Dropbox was "not secure." He told me that he "didn't have time" to talk to me and then hung up on me after speaking for 5 minutes.

This video is my best effort to present evidence to Allstate that their insured driver acted illegally, that I did not act illegally, and that their insured driver is 100% at fault for damaging my vehicle.

[danryans]

You should get a dashcam, saves the headache of having to go through it like this.

[JamesMorris]

You're not responding to other comments on this post, so I don't expect a response. I apologize I skimmed the video and you may have addressed it somewhere in there but my question would be: When you first saw the other vehicle, as you were in the roadway, how far out of their space were they? How many seconds stopped until the impact? How many seconds total between backing and stopping? Also what ended up happening? Did you have your insurance handle and pursue the other company in arbitration?

[mi]

Hey,
I am an adjuster and I just want to say great detail in this video.
What was the outcome?