User Adoption: Real Talk from the Experts with Irit Eizips

Welcome to the User Adoption: Real Talk from the Experts series! In this video series, we take a deep dive into UserIQ's 2018 User Adoption and Onboarding Benchmarking Report, based on a survey taken earlier this year by over 450 SaaS leaders.

We wanted to know -- how are companies addressing user adoption challenges today? How are they measuring success, executing initiatives and maintaining momentum?

To help us dig into these key findings, we're featuring the customer success experts themselves.

Irit Eizips brings deep expertise in the area of Customer Success. Her extensive consulting career in management consulting, corporate performance management, solution implementations, marketing, business process optimization, accounting and solution consulting – provides her the unique position to not only define a strong strategy plan for her customers, but also see it through execution and tweak what’s needed along the way to allow for a high adoption of new processes.

Irit partners with customer success leaders to accelerate the creation of customer success strategies, derive extensive value from customer success solutions and coach the CSM team in becoming more proactive and efficient.

Find Irit:

Download the full report:

What in the report resonates with you? Comment below to share your thoughts!

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