The Future of Telco by Dr. Hans Wijayasuriya

At DTW25 Ignite, Dr. Hans Wijayasuriya, our Chief Executive Officer — Telecommunications Business & Group Executive Director, presented on the “Future of Telco: Finding the Recipe for Growth in the AI Era.”

As consumer behaviours shift and returns diminish, telcos must evolve from providing connectivity services to offering end-to-end digital solutions, thus enabling them to unlock adjacent value creation opportunities.

Highlighting the role of AI, API hyperscaler partnerships, and “co-opetition” between industry leaders, Dr. Hans envisions telcos building a value-driven ecosystem through a global network while maintaining their strength in branding and local expertise.