Digital Transformation with AutoNation and Cohesity (CXOTalk)

What is digital transformation for the automotive industry? In this interview, Adam Rasner, who manages IT infrastructure for AutoNation, the largest automotive retailer in the US., shares his advice on digital transformation.

This conversation covers these topics:
-- About AutoNation
-- Digital transformation and technology
-- How do you evaluate vendor trust and partnership?
-- Advice on digital transformation

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In this segment, Adam Rasner, who manages IT infrastructure for AutoNation, the largest automotive retailer in the US., shares his advice on managing crucial vendor relationships:

Michael Krigsman: Are there metrics or KPIs? How do you go about making that evaluation?

Adam Rasner: There are hard metrics. The solution we were using previously, we were dealing with something like 6,000 backup failures a month from hardware issues, software problems. Basically, almost 60%, 70% of an FTE, a full-time employee, babysitting backup jobs to now we're dealing with a few a month, and we actually can go in and have a good understanding of what's causing those and remediate.

There are soft things that you measure and feelings that you get, and then there are hard statistics. We're winning on both ends of that.

Watch the video to learn how AutoNation manages the relationship with its critical partner, secondary storage vendor Cohesity.