Why do main street bank need to Embrace Conversational AI - LIVE Webinar

As part of digitisation and now post-pandemic repercussions, banks have adopted technology-driven banking, retail lending, and primary level automation in terms of account openings, closures, and even online KYC. In doing so, banks have tried to get the human out of the loop by bringing in IVRs, mobile apps, FAQs on websites, deep buried phone numbers; and all of this hasn’t worked.

Agile banks need to invest in technologies that will enable them to enhance customer service, deliver personalised experiences and create moments of trust throughout the customer journey. Dynamic AI agents allow for the deployment of technology with a human touch, allowing banks to elevate their consumers’ experience to new heights through a blend of artificial and human intelligence.

Ready to put the human back into the banking experience? Join us to discover -

● Why do the new customers want banking automation?

● How to change the face of your customer service and win over accounts?

● The role of Voice AI in achieving inclusion and market expansion.

In the case of banking it is key to keep humans in the loop, but only where their talents are required and best allocated. How do you achieve this and much more?
Join us to find out this with our eminent Industry speakers:

Manav Kapoor - Founder & CEO DGTL Innovations LLP

Prasanna Lohar - Vice President Technology ( Digital , Innovation & Architecture ) - DCB Bank

Varun Vijayagha - Vice President / Global Sales Head - Multi Lingual Conversational Speech BOT and Contact Centre AI

Vinit Shetty - Vice President & Business Development , Megasoft Information Systems Pvt Ltd