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Feature Friday - Ticket Automations
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Ticket Automations allow you to setup rules like, if a ticket isn't updated in 8 hours, post a message in slack to remind us.
You can see a bunch of different matching rules and a variety of actions are available - let us know if you need more matchers or actions!
You can see a bunch of different matching rules and a variety of actions are available - let us know if you need more matchers or actions!
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