How to use volume control binaurally on a Oticon Opn™ miniRITE

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Open up to the world with Oticon Opn™.
Set the brain free inside a full, 360-degree soundscape, for an intuitive listening experience that is naturally easier — and open to multiple speakers.
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My mum has just got these hearing aids, and I was hoping for some help from this video as she felt the sound was lower on her second day of wearing them. I'm afraid this video is no help at all

Old_Scot
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I am a hearing aid user but have no idea what this video was supposed to do for me.

cplrey