DEFY | How to remove the transit bolts from your washing machine.

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Just got your brand new Defy washing machine? Before you start washing those clothes, you'll need to remove the transit bolts. These bolts secure the drum during transportation and need to be taken off for proper operation. This video will show you the quick and easy process of removing the transit bolts from your Defy washer to prevent noise. Get your Defy ready to wash in minutes!

Please ensure that installation of the unit is followed as per user manual.

Need more assistance or service from our dedicated Defy service team?
Call or WhatsApp us on 086 100 3339
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Would have helped if you showed him pulling them out

kendrasasha
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Considering the price of the washer/dryer I just bought, I feel that you should add another R100 on and just send a deep offset 10mm spanner with the appliance. I had a delay of 24 hours and a 20km drive to go and find one. Also, this video is incomplete, now I have the spanner, I have unscrewed the bolts, and they won't come out. If you make the customer experience smooth, you will increase the possibility of us being brand-loyal. Now, after this frustration, I don't feel inclined to buy a DEFY appliance again. 48 hours later and I still cannot use my washer/dryer!

TeacherJanetS
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Is there anyone who managed to pull them out?

MildredMhlongo-ft