REST API Explorer - Did You Know

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ServiceNow Advisory Solution Consultant, Dan Sinnett walks us through one of his favorite hidden secrets on the platform, the REST API Explorer. There's a couple bonus DYK tips in here so don't miss out! #servicenowdyk
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Комментарии
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I am trying to pull the theme of stories using REST into a PowerBI. I am dot walking by doing theme.name. It shows up correct in the response body but when I put it into PBI it does not show up. Is there any reason this might be happening?

adamtoth
Автор

How can we add another approver in a request using API?

The instance I am working on has a concept of Endorsement on UI, which is nothing but if an approver is not 100% sure about the request then they can request for endorsement which is a second level approval, once they approve/reject the endorsement, the request is back with the original approver to approve or reject.

I noticed when we send a request for endorsement, it creates a new record in sysapproval_approvers table, but when I try to create a record in sysapproval_apporvers table using API, it creates a record but the Approver and Approving for fields values are not populating. I tried this on my service now developer instance as well the response is same. May I know what am I missing here?

IqshitDhawan