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How JOANN Fabrics navigated COVID-19, revamped fulfillment and stores
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Varadheesh Chennakrishnan, CIO of JOANN Fabrics and Crafts, has sped up omnichannel retail efforts as well as curbside pickup amid the COVID-19 pandemic. ZDNet's Larry Dignan catches up with Chennakrishnan to talk about adapting IT on the fly and how holiday shopping planning has been influenced by a COVID-19 demand surge in fabric.
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