Increase Profits With Raving Fan Customers

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The number one goal of every move should be to create raving fans. This is going to help you increase profits, have happier customers, reduce your stress and quite honestly, live a better quality of life.

The reason this is so important is because if you're going to spend money on marketing to get moves, and you're not focused on how to multiply those moves (meaning turn this one move into more moves), it's only going to dip into your profits and you're not going to be able to sustain a long term successful moving company that way.

In order to really grow and get to that next level, you've got to be able to reduce your marketing cost by getting more repeat customers, more referral customers, and more reviews, which help your conversion and booking jobs.

In this video, I give you some great tips on how to create raving fans out of every customer on every move. I share how to ensure that you have sales to service consistency for each customer, and I tell you what areas that you may need to train your movers on so that they have a professional and consistent interaction with your customers on every job.

If you want to grow your company you need to know how to create raving fans. Learn how to get more repeats, referrals, and reviews by watching Increase Profits With Raving Fan Customers now!

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ABOUT LOUIS
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I’m Louis Massaro, author of 10 Rules of a Profitable Moving Company and founder of Moving Mastery, a mentoring, coaching, and education company dedicated to helping entrepreneurs in the moving industry increase profits by implementing proven strategies in marketing, sales, and operations.

I help entrepreneurs and business owners unlock their company’s full potential so that they can not only make more money but live a more balanced, fun, and fulfilling life.

When I opened my first moving company in 2000, I was a 19-year-old kid that started by placing an ad in the yellow pages and renting a couple of trucks. At first, my office was the parking lot of the truck rental yard where I dispatched the crews out of my car. I was struggling to operate on a shoestring budget and maxed out credit cards. It was not a professional set up. When drivers and helpers came for an interview they thought it was a joke.

Although it wasn’t an easy start, every obstacle and setback were opportunities to learn. It took me a few years of making a ton of mistakes and constantly saying to myself “there’s got to be a better way to do this” before I really developed a solid process and system.

I finally mastered a system for running a very profitable moving & storage company, while also discovering how to have balance in my life and not work crazy hours. I took that system and started opening up several offices in cities throughout the US where we sold over $20 Million per year in moves.

I’ve also taught and continue to teach my system to others. My students have gone on to build their own multi-million dollar moving companies. They continue to thrive and profit while they are able to spend more time with family and doing the things they love in life.

I’m blessed to have had some tremendous success in the moving industry, building a nationwide company from scratch that provided a great service to tens of thousands of customers each year. After 16 years in business, I’m fortunate to be able to have sold my companies and enjoy the fruits of my labor.

I’m passionate about helping entrepreneurs avoid unnecessary struggles and stresses while becoming more profitable in their business and happier in their lives! I hope that the free information on this site provides you with great value and look forward to meeting you someday.

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I have a question I've been researching for hours but can't find the answer to. When you pay drivers for out of state moves, how is your pay system structured. do you pay cents per miles? Clock in and clock out e.g. 10 hour drive clock in and clock out or do they clock in when they come in the office and clock out when they get back and get payed for lets say 36 hours straight including the time they spend to sleep?

emmanuel