CMDB Best Practices

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In this session, Navin Sharma walks through CMDB best practices for a successful CMDB.

Content covered includes:

1:50 - CMDB Governance Overview
5:00 - CMDB Data Model 101
16:30 - CMDB Data Governance
24:00 - Ingestion
30:15 - Reconciliation
41:05 - Data Lifecycle
48:03 - Data Completeness
53:47 - Data Audit

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Great Video and very valuable information provided in the video

AmitBagrecha-qi
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A really great video. Thank you very much!

TranquilloPanSeco
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Publishing the slides would be appreciated greatly. Thank you for this presentation.

MyrddinE
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Yes! Please point us to location of the slide deck!

jeffw
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Is there any updated version of this video? Also is there a similar video of Asset Management? if its its a must to have for us ServiceNow Team :)

evaa_
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I think it was a bit confusing the part where ‘Foundational Data’ is explained as not stored in the CMDB, when the previous slide would indicate the opposite (only the grey color would say otherwise). It could have been clearer or explained on the first slide… Otherwise, amazing presentation!

jonatanhenriquez
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If I could wave my magic wand and get all these technology speakers to stop saying "right" every 3-5 seconds, I would. Very distracting and no different from "ums" and "uhs".

scottnewellguitar