THE 3 WORST CRUISE LINES According to the Internet

Let's take a look at the worst three cruise lines according to reviews across the internet, from Which, Cruise Critic, Trustpilot, and more! One cruise line had 64% of its reviews marked as 1 star! You will be shocked to hear what cruise line was voted worst of them all!

We highly recommend you check out the reviews before booking any cruise vacation! It's so important to book the right cruise line and cruise ship for you!

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[JoeVol]

Hate to hear you are getting abuse from people for simply disagreeing with you. My wife and I appreciate you continuing to post videos with very useful info that had had a positive impact on multiple cruises.

[sailors]

The problem is, Princess Cruises has to start putting its guests first. They need to hire someone who knows what their customers want and give them precisely that. Princess has one of the most loyal client base, and all they have been doing lately is slowly depleting it. Princess, we know you see this; stop messing around!

[SC-iebm]

I was booked on MSC in a balcony midship cabin for transatlantic. I booked 18 months in advance and had a great low price. 6 months before the cruise, I went to online to book excursions and my booking had disappeared. My travel agent looked into it and told me that MSC sold my cabin for a much higher price to someone else and just canceled my booking. NEVER AGAIN.

[corinnemcleod]

A lot of these complaints can be chocked up to making the ships hold as many customers as possible yet not providing enough chairs, space etc. for the amount of people on board.

[kentgastreich]

Surprised with the Princess Cruise reviews. Our experiences with Princess have been great! Excellent and attentive customer service, very good food, variety of entertainment, clean ship, and well planned excursions. We will gladly continue with Princess. The Medallion experience worked flawlessly.

[lilacbazzi]

On disembarkasion, MSC detained my sister and I for almost 3 hours. They accused us of stealing the life jackets from the room. The accusation was so funny, I started laughing when I heard it was the reason they detained us. My sister and I travel very light . We each have one small suitcase. If they have a brain, they would have seen that there's no way a life jacket can fit in our suitcases. They didn't even apologize sfter finding out we didn't have their precious life jackets!!

[fshepinc]

I started cruising back in the 1980s. Even then, my travel agent steered me away from Costa, saying there were problems with food and service- noting instances of crew members cutting into food lines at the buffet! After more than forty cruises I’ve learned to ignore one-off bad reviews but to pay attention to the trends. Thanks for the great summary of current reviews, Ben!

[Ginasgusa]

I just did my first cruise with Holland America for our Alaska cruise. Very happy with everything! Staff was all so pleasant, did not encounter any rude staff, not a single rude one. Isn’t it amazing? They all served with a smile. Most of their staff are from all over the globe, Indonesians, Indians, Filipinos, Europeans.. very diverse and interesting. Food was very good. Entertainment was sufficient to keep us busy. I enjoy the smaller ship without all the fancy gimmicks. I have absolutely no complaints and now planning my next cruise with Holland America.

[MountainMan.x]

The one thing I would add to this is that people generally tend to submit online reviews when they're not happy about something. When everything goes as planned we usually forget about it soon after.

[sachaput]

I’ve taken over twenty cruises and would never sail on Princess again . Rude dining room staff and a cabin steward we had to ask be changed after several arguments about room issues. We were in a group of 16 and we all had issues. Never again!

[LMays-cuhp]

Thank you for sharing this great information.

[joecichlid]

I have also found that there is a big difference between different ships in the same cruise line. Absolutely love you honesty and thank you for helping by sharing this info.

[angryofmayfair]

Much of the deck space on some of the big ships is taken up by the addition of a floating funfair and haven type areas leaving insufficient space for sunbeds around the pool. I personally prefer the smaller ships that offer a different less hectic experience.

[mattcolver]

I went on a Princess cruise in 2018 and then again this year. I didn't notice any difference. I had no problems, thoroughly enjoyed my cruises. I also didn't rush to give them a 5 star review. I got off the ship satisfied I had a great cruise and never considered I should go on a review site and say how great it was.
I've got another Princess cruise this November. I think review sites get more people who had a bad experience over those who had a good experience.

[OmanSusan]

Canadian here. I've cruised three times with Costa - Eastern Med, Western Med, and India, Sri Lanka and the Seychelles. The first two were great, I loved that it was an Italian ship. Price, ports, food, cabin and customer service were great and I really enjoyed hearing most of the passengers speaking languages other than English. I would agree that the entertainment is not as good as other cruise lines but that is not important for me as I'm usually exhausted from waking all day in the ports. The third cruise was on a very old ship, about to be retired, and the price was super low because of it. Cabin and food were not nearly as good and the ship was definitely run down. The ports were amazing though, and for the crazy low price I was happy. Oh, and the app worked fine on my phone. I would love to see you two go on one of the newer Costa shops to see for yourselves, and give us one of your very enjoyable reviews. I thoroughly enjoy your videos but I do wish you'd try some different cruise lines. 😘

[MarioMartinez-mtfo]

We been cruceing with MSC Divina, Meraviglia (my favorite) and Seaside and we are in love with the shows and such elegant boats yes maybe a little understaffed but overall experience was excellent we have no complaints and next Nov we doing MSC Magnifica so we'll let you know how is it and last but not least their story behind their Marine Reserve Ocean Cay what an honor be a part of it, look how they fix that dump site and brought back to life by MSC fixing Coral reefs and bringing 70, 000 trees and now even birds not seen before are coming back 😊 I haven't heard from any other cruise line doing such a respectable effort to bring life back to that part of the Bahamas

[DoctorCrescentMoon]

You could say that the Costa situation is a shipwreck

[GrayS]

We took a Princess Transatlantic cruise this summer on Island Princess. We were super satisfied with service everywhere, food at the dining room and in general experience. Our Medallion app worked well, with minor glitches at times (not opening the cabin door). Princess used to be better somewhat, we remember the good old days. But we still hope they will go to the previous level if service and entertainment, once they’ve recovered from the pandemic-related difficulties. We are definitely going back to them!

[markrobinson]

I love your channels. So much good information all in one (or two) spots. We went on our first and only Princess Cruise in 2018 and have one booked for 2025. I know Covid was a game changer for the industry and I really hope the cruise lines have addressed many of the issues by then.

Thanks so much for your insights on the different lines.

[dennisalexanderreilly]

Great content, which more reviewers had your level of integrity! Good Job!!