What was your 'Sir, this is a Wendy's' moment? Ask Reddit

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What was your "Sir, this is a Wendy's" moment? Ask Reddit

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That's one of those little situations that get you through a shift

Archelaus
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Worked at an actual wendys
Someone came in (like INSIDE THE LOBBY) and asked if we sold hotdogs and needed a refill in his SONIC cup. I said "uh...sorry this is a wendys we don't sell hotdogs, and never have, and can not do refills unless you got the drink from another wendys location"
He said "EXCUSE ME??? I did!! See?!" He pushed the Sonic cup to my face, I sighed and said "sir that's a sonic cup you are at a wendys I can not serve you unless you order something" he demanded I get the manager. I did the manager at the time was a no bs manager and said "we can't help you unless you purchase something, would you like to order"
He stormed off yelling he'd call corporate and have our jobs. A day later the dude called and said "I went up there yesterday didn't I?"
Managers have to answer the phones so the manager went to the back and came back in tears from laughing so hard.
He was apparently so drunk he didn't remember even coming inside, but his gf was so embarrassed after that incident. She didn't even know what went down inside until the next morning when he groggily said "call wendys...slur slur (he slurred from being so hungover) apologies" at least he apologized

TwiinArmagedons
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Very unprofessional. Whenever you work customer service and answer the phone you have to say the store location first before you ask what the customer needs.

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