Operational Excellence 101 - 5. The 8D Problem Solving Process

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The 8D (Disciplines) Problem Solving Process is a team oriented and structured problem solving methodology.

This video is the first part of our "The 8D Problem Solving Process" e-learning module. A MS PowerPoint Slideshow (narrated) with over 5 hours of audio, walking you slide-by-slide through our "The 8D Problem Solving Process" training module.

  1. Operational Excellence Consulting LLC
  2. 8d problem solving process
  3. root cause analysis
  4. rca
  5. problem solving
  6. 8d
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I consider it a failure if the team gets down to an "operator error" type of cause, rather than a process-based cause. I am thinking of getting a T-shirt with the legend, "You can fix processes, but you can't fix people."

Dragonblaster
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Thanks for haring with us this useful video...as a Quality manager, I have to solve problems every day and this is an excelent tool for that purpose. Some years ago I took a course about this process but, honestly, I had forgotten a lot of concepts...but with this video I have that concepts again in my mind and I understand them clearly.

franciscojaviercabellorive