Cutting Crime Impact — A human-centred approach to the design of practical tools for law enforcement

Law enforcement agencies (LEAs) are working to tackle crime and increase citizen safety through improved community policing, the integration of crime prevention measures within urban design and the adoption of policing technologies. How can an LEA ensure that the 'solutions' they adopt actually meet the needs of front-line officers, their communities and stakeholders, as well as suit the contexts in which they work? How can LEAs successfully innovate and design improvements in police operations? This session will discuss the EU-funded project Cutting Crime Impact (CCI – 2018–21), which supported six LEAs to understand and reframe problems, generate solution ideas, and design and prototype appropriate 'tools'. The session will explain the human-centred design approach and how CCI supported partner LEAs in delivering this. Following this session, GMP, one of the LEA partners, will discuss their experiences in implementing the CCI approach in the area of Community Policing—and how implementation has progressed since the project ended.

Referierende:
Professor Caroline L. Davey, Universität von Salford (UK)
Andrew B. Wootton, Universität von Salford (UK)