Nespresso Gran Lattissima - Descaling

Your step-by-step Nespresso Assistance Service guide on how to descale your Gran Lattissima machine.

More recipes doesn’t have to mean more effort. With the Nespresso Gran Lattissima, there’s a way for all your latte wishes. With six different recipe options at the touch of a button and an easy rinsing system, the Gran Lattissima does the work while you lean back.
For coffee shop recipes at a finger touch.

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[IllusionaryHaze]

Anyone else coming back to this video every 3 months?

[brkljac]

Make sure to turn on the machine BEFORE placing descaling pipe. Only AFTER this the flat white button will turn ON and you can start

[codabruce]

I followed the instructions in the video and it worked. The trick is when the descaling solution cycle is finished, the button "shines" aka blinks. When that happens, it's time for the rinse cycle. You fill up the tank with clean water and hit the button. It will run through the whole tank of water then shuts itself off.

[ichiland]

I love your manual. I wondered why I didn't like my coffee anymore and after descaling I knew why. :D
A small tip: after the descaling, the flat white button doesn't shine. It blinks. People get confused because of this.

[beth.]

Mine is the first time flat white button, but with clean water after descaling it is the caffe latte button 👌

[TalWeissRocks]

After being stuck in descaling mode for a third cycle I spoke with customer service. They said the machine has a sensor to measure how much water flows through in the second half of the cycle (the clean water). If not enough water flow through, the machine will turn off, but it will remain stuck in the descaling mode.
The solution is to run the descaling process, but in the second half, fill the water tank to the rim and mid-way through add another cup of water.
It worked for me.
Note: the first part of the cycle is very slow (an hour??).
Obviously this is a bug - I hope this helps others.

[ashole]

The cafe latte button illuminates for the rinse cycle on our machine...

[jandriesprong]

This video instruction seems wrong at one point. After the descaling (with the descaling fluid) the video says: "the flat white button shines". This is not true, the flat white button BLINKS and the process stops. Very confusing!

[abrahamserbetsoglou]

I was also stuck in the vicious loop of descaling. There is NOT a reset button in this contraption. I read all the comments. This is a way out (after 6 hours of frustration): 1. While the machine is OFF, place the descaling tap. 2. Do the first step of descaling. 3. When the second step of rinsing is initialized, please, add EXTRA water when the level is reaching half way. Do that a couple of times. The rinsing needs A LOT OF WATER, so that the sensor can send the "end of descaling process" to the main program.
It worked for me and now I'm enjoying my coffee😁

[phillipag]

Stuck in descaling mode for hours tried all the resets help! New zealand

[SBF]

Every time I must descale I come back to this video 😂 after years I bought the coffee machine 🤭

[rogerbaynes]

After sending my machine back three times for repair, I finally discovered through a most helpful Nespresso advisor, that BEFORE you insert the descaling pipe, the machine must be totally OFF power. Once I followed this simple tip life was simple again. They should tell you this though.

[melaniekhan]

This video shows the flat white button illuminating constant when the descaling process is complete. It doesn’t. It flashes. Wasted so much time waiting for it to stop flashing and turn constant, only to later find out from multiple attempts and contacting customer support that it doesn’t do this. The manual also wasn’t much help. It says the flat white button “shines” when descaling is finished. That’s quite vague...

[betsiejoseph]

My descaling alert doesn’t blink orange. It’s on. The Longo, espresso and ristretto illuminates white while theflat

[paulclayford]

I’m experiencing the same issue with this machine. After owning it for only 4 weeks - descaling light appears. How can a new machine require a descale after only 4 weeks of use ??? Now, I’m descaling - and unable to get it off the descaling / rinse mode ... so frustrating .. any advice welcome please. I’ve never had this problem in 7 years with my previous machine. Spent a fortune on this gran latisima .. and it sucks ... HELP

[DrMohammedAlmannai]

للناس الي تحب تشرب كوفي في البيت؛ وتحب الكبتشينو ولديهم مثل هذي المكينة او ما شابهها؛ طبعا اذا كنت لا تستطيع شراء مادة التنظيف (سعرها مبالغ فيه كثيرا) انا استخدم الخل الابيض؛ الخطوات: ضع ٥٠٠ مل من الخل البيض في حاوية الماء الخلفية؛ وابداء بالضغط على زر الأخير في الزاوية اليمنى (زر الحليب) لتبدا عملية تنظيف الترسبات؛ بعد ان ينتهي؛ املئ خزان الماء وأبدأ التنظيف مكرر نفس العملية السابقة (بون خل ابيض)... بعد ان تنتهي..الان المكينة اصبحت جاهزة للعمل؛ بدون شراء مادة التنظيف الغالية.. بالهنا وطيب المذاق. لا تنسى تدعي لنا؛ الله يرحم والديك

[brunopinto]

Why cant Nespresso just include this tutorial inside their app. Its such a pain in the ass to have to look for this every couple of months when i need to this.

[KillerJoeUK]

I am from the UK and I am stuck in descaling mode. Tried the "add more water to the rise cycle" method but nothing happened. Now when I insert the descaling pipe the white light flashes but when I press it it goes out and the descale light flashes faster...any help appreciated

[AkilWari]

Handful of people have rewatched this video 784k times

[percy]

My machine has a problem recognizing the descaling pipe. After it's connected, the flat white button doesn't blink