Savings or scam? BBB warns Temu takes personal info, citing hundreds of complaints

CBS 2 Investigator Dorothy Tucker reports on the consumer alert from the Better Business Bureau. A Chinese company is behind the app that the Better Business Bureau said 50 million people have already downloaded.
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[samuelblankson]

All online shopping outlets, fiddle with customers details. If any one is concerned by data breaches then ban the collection of personal details across board and stop being selective. Competition is good for customers. All online shopping have product problems, distribution and delivery issues. Don't do the dirty work for any entity. Vigilance should be the concern of all customers

[thomasshepard]

Never had one problem with this company every item I bought was delivered on time

[aaronjennings]

TEMU is unpopular with it's competitors. But it's users love it. I'm one.

[jenmb]

i shop temu a lot until i complained of unauthorized charges in May. Fast forward to july i am not able to make any purchases. their customer service said it was a chargeback and i should call my bank. i had the money in my bank, though.

i asked if i can just use my credit card since its not related to my bank. after waiting for half an hour in chat, they sent me the same error i kept getting, saying unable to process my order

[emmahowells]

Sorry to burst your bubble ALL online shopping sites take your personal info, so do social media sites which includes YouTube lol. All online shopping companies have issues with late delivery, returns etc its not exclusive to Temu. This video is full if crap and I've used temu had no issues. Anyone who takes CBS channel serious needs help lol. 😂

[stepheniewest]

They are just upset because they are outselling everyone else.

[jessiepedro]

945 people versus billions of consumers….and it is news. Interesting.

[ca]

Companies hate Temu because the consumer can outsource products for a cheaper price. Next we need to outsource foods and rent. That will drop prices across America.

[saltymelissa]

If you're giving temu your ss number when you order, you're doing it wrong. I dont even give them a credit card. Always paypal. Let's get real here....temu is nothing but a walmart that cuts out the middle man. In other words, you're not paying rent on the building.

[nickmurray]

The are scammers they con me out of sixty pounds

[Queenofcydonia]

Wait wasn't Apple 😐 and others 🤔 was doing this same stuff

[FollowingJesusForever]

This video is telling you pure lies temu is a fantastic site amazing products so cheap great return system and they don't ask for any more information than any other business asks. thumbs down for this video

[suecook]

I can't understand why people keep supporting this business. Cheap crap that's going to overflow our landfills. Is this what we want to leave for our Grandkids? Think before you buy, a bargain comes with other costs.