How to Create HelloMoney Account?

What is hellomoney App?

Palawan Pera Padala and Gcash Fund Transfer via Hellomoney App Low Transaction Fees

How to Create HelloMoney Account?

Steps:
1. Download the HelloMoney By AUB App Now!
2. Start your account opening
3. Prepare your Valid ID's
4. Provide the Requires Information
5. Confirm your contact details via ONE-TIME PASSWORD
6. Record a Video of yourself thru the app
7. Sign and Agree to the Terms and Conditions
8. Receive the result of your Application within the next banking day.

THINGS YOU NEED TO KNOW ABOUT:

How do I add funds to my account?
As of now, we have 3 available channels where users may cash-in or load to their HelloMoney Account: (1) Over the
counter in any AUB Branch, (2) Instapay from other Philippine Bank Accounts, and (3) Fund transfer from other AUB
or HelloMoney accounts. Other cash-in partners will be added soon.

Is there any charge for making a bills payment transaction?
AUB does not charge for transaction fees. There could potentially be some billers that may charge a service fee for
processing the transaction, however.

When will the my payment be credited to the biller?
The bill would be settled within the same day if payment is made before cut-off time (8pm).

If I do a funds transfer to the wrong account, can I have it reversed?
Once you confirm your payment, charges and transfer of funds cannot be reversed. Please ensure to check all details
before proceeding with your transaction.

If I encounter a problem with my payment/funds transfer, what do I do?
8282-8888 to report your concern. Please present your reference number and account number when issuing a report.

Can I link my existing AUB debit card to HelloMoney?
You may only link the HelloMoney ATM card with your account. Other AUB debit cards may not be linked to your
HelloMoney account.

How many cards can I link to HelloMoney?
You may only link one (1) HelloMoney ATM card with your account at any given time.

What do I do if I lose my HelloMoney debit card?
Block the card using your app. Simply login, view your card details and choose the option to have your card
blocked. Once you've acquired a replacement card, you may go to card details again to replace the old card.

Where can I use my HelloMoney debit card?
You may use your HelloMoney ATM card in any Bancnet powered ATM and POS terminal.

Are there any settings I can do to secure my card?
Yes, you can block and unblock your card to ensure that your HelloMoney ATM card cannot be used without you
changing the settings via the mobile app.

What happens if I link another card?
Attempting to link a new card can only be done by the card replacement feature, doing so will disable the initial
card linked.

How do I change the pin of my HelloMoney ATM card?
Just login the app, view your card details and replace your pin from the menu.

Are there any fees when using the HelloMoney ATM card?
AUB as an issuing bank will not charge any fees when you withdraw from Bancnet-powered ATMs. However, the
acquiring bank (the bank the ATM belongs to) could charge fees depending on their rates; withdrawing from AUB
ATMs is free.

Where can I buy a HelloMoney ATM card?
The cards are available in any AUB branch and any authorized distributor for the HelloMoney ATM cards.

Do I need a HelloMoney ATM card to use my HelloMoney account?
The HelloMoney ATM card is optional, successfully registering for the service enables the user to use and perform
financial transactions with the app.

When is the card expiry?
The expiration date of is indicated on the front of the card, after the end of the month it's expired, it will no longer
be valid.

How much can I withdraw per day?
You may only withdraw up to Php 50,000.00 per day using the physical ATM card linked to your HelloMoney
Account.

How many times can I withdraw per day using my HelloMoney ATM card?
You may withdraw twice within the day. Any further transactions is subject to activation. You will receive an SMS
notification with instructions on how to enable this feature.

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[OnlineGennie]

How do I add funds to my account?
As of now, hellomoney have 3 available channels where users may cash-in or load to their HelloMoney Account:
(1) Over the counter in any AUB Branch,
(2) Instapay from other Philippine Bank Accounts, and
(3) Fund transfer from other AUB or HelloMoney accounts.
Other cash-in partners will be added soon.

Where can I buy a HelloMoney ATM card?
The cards are available in any AUB branch and any authorized distributor for the HelloMoney ATM cards.

Do I need a HelloMoney ATM card to use my HelloMoney account?
The HelloMoney ATM card is optional, successfully registering for the service enables the user to use and perform financial transactions with the app.

[arkeyt]

Hi! What if my application for registration keeps getting returned? I always make sure naman na I reupload the pictures of my valid ID but still, I get denied everytime

[richilieucasino]

Maam tanong qlng po, .CASIÑO last nym q..pwde ba e2ng CASINO lng ilagay q..d kasi malagay ung (Ñ) q sa hellomoney???

[ledijanemunar]

nag try nako ng maraming beses pero ni isang approval wala ko na recieve ..

[freedomebaldonado]

Mam paaano po kong d ako nkapg signature maaproved pa b un .?kung skling dis approved pwde ako umulit na mgregester .

[jovaniecarvajal]

san po n mkikita ung hello money account wla p ko atm

[jonathanbrigole]

Pwede po ba ibang gmail gamitin kasi ung sa cp ko un ang nkalog in ung sakin kc d ko ma open

[freedomebaldonado]

Sir pno po kong nag ulit ako kc re uplod ako, tas d pa ngttx ung aub gang ngaun khapon po ako gunawa may tendency kaya na mag aaproved napo un

[freedomebaldonado]

Mam bkt po reupload ur documents pwde po ulitn un mam mgregester ult

[lhurbriones]

Di aq nkpag registerd kc invalid daw emaill add ko po