Creating ServiceNow incidents by reading emails using the EWS API Automation 360

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Creating ServiceNow incidents by reading emails using the EWS (Exchange Web Services) API. Bot run the PowerShell script that connects to an Exchange server using the Exchange Web Services (EWS) API and read the contents of the email and such as sender, recipient, subject, and body etc and insert value to a database table. the bot read those mail data from database and create incident through servicenow incident API and API response such as incident number, incident sys id , incident created date, short description will be inserted to a database table then bot will append incident number to a mail subject and attach the mail to the respective incident in servicenow.

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Automation 360 - ServiceNow Package
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To expose to an api, can download postman servicenow collection
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