The TRUTH about ICON Wrenches, Harbor Freight ICON tools review

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WATCH TIL END if you Wanna know the truth about ICON wrenches. Harbor Freight tools made a big splash when they first dropped these new ICON tools several months back. It started with harbor freight giving youtubers free Icon tool sets in exchange for good reviews. From there it quickly escalated into guys on youtube getting free $5000 Icon toolboxes all for the sake of a good video review. I don't know about you, free tools are one thing, but when a company starts handing out FREE ICON toolboxes... SOMETHING IS UP. We all know Harbor freight Isn't giving these toolboxes away out of the kindness of their heart but how is any of that supposed to help you guys decide if these ICON wrenches are for you? So today I'm going to tell you the truth about ICON tools and ICON wrenches. I'm not on the take from ICON tools or Harbor Freight tools so were going to see what a guy who's not on Harbor Freight tools payroll, ICON tools payroll, or doesn't constant push Harbor Freight videos all day, thinks about this ICON tools ratcheting wrench set.

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The TRUTH about ICON Wrenches, Harbor Freight ICON tools review
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UPDATE: I've heard from many regarding the WARRANTY, for the majority of users it is a non issue and they will simply exchange the broken one for a new one from a set. Although A small amount are reporting that a phone number was required. In the portion of the video I mentioned warranty, I also explained that I "SUSPECT" it will work a certain way. INDICATING IT WAS A THEORY, and not a definite statement.

Also, Discovering the actual manufacturers is not a knock on the tools themselves, just questioning their ability to say they 'designed' these but the main reason i showed such information is to show the other brands that also offer tools nearly identical to some ICON TOOLS. By all regards, Today, Icon is the cheapest out of them all, but that may not always be the case. Armed with the knowledge of other brands that offer the same tool, one can make an informed decision and purchase what is best for them.

GarnettTools
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I am a Harbor Freight employee that's been working there for 8 months now. If your "13 mil" fails, bring back the whole set and we will replace the whole set. If you don't have the whole set any more, (Like if you lost them) just bring back the "13 mil" and we will take a set off the shelf, open it, take out the new "13 mil" and and replace your broken one with that. We will then sell the "New" set, (without the "13 mil" of course, ) at a discounted, open box, clearance price. Lastly we ship your defective wrench back to the manufacturer.

mosesm.
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Spent 20 years as a dealer mechanic. Are Snap On Tools good, yea, they do perform well. The open end on the Flank Drive wrenches do not open up. I thought the prices were high in the 80's and 90's, but now, the prices are idiotic. The problem is Snap On makes it's money selling businesses to idiots, and the mark up in that is obscene.

cheesycheeseball
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Been using ICON daily on diesel engines for 6 months now. No complaints. My Snap-On guy test icon 10mm deep vs Snap-On 10mm deep
Icon broke at 113 ftlb and Snap-On broke at 109 ftlb. He was not happy. 😂

OUTLAWBBQ
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just so your tracking they will open the box, give you the one right out of the box then sell the box at a discount... that is coming from a manager at harbor freight ( yes I believe her ... she sleeps next to me at night and has not killed me yet soooo)

mikedotson
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Doesn’t anyone understand that the wrench is not designed to break loose tight bolts with the open end? When it opens and slips you are going to injure your hand or damage the bolt head. A combination wrench is meant to be used to loosen the bolt with the box end first then use the open end for speed. The ratcheting end is used for speed where space allows.

jcuprisi
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I use the that set daily and it performs better than I originally expected! Also as for warrenty if you take the broken wrench back to the store they will pull one out of a new set, or just warrenty the whole set. Had to do that with a 15mm because I was hitting it with a hammer to knock loose a caliper bolt.. on the ratchet side. Not my proudest moment but I had to get the job done.

ThadrinC
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I take new icon over the new craftsman junk

shevyman
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Why didn’t you just ask them about the warranty instead of bad mouthing them not knowing?

dwainsmith
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As a person who is a weekend warrior, only owns old cars and trucks and toys, I’m always turning wrenches. If anyone is unhappy with their icon tools, send em my way and I’ll say thank u! Sometimes I feel like people treat tools Like a nice restaurant. Like they go to Bobby flay restaurant and took a hidden camera. Found out Bobby not only didn’t cook the meal, but he wasn’t even in the kitchen!!! Then they dig further and the head chef didn’t cook the meal, nor did the current kitchen manager. But the kid who just graduated culinary arts got lucky as the real chefs were swamped and they asked him to quit cutting carrots and celery and to quickly cook my meal. In reality, if I’m eating at Bobby flay restaurant, just sit back and enjoy. Let your mind enjoy the experience. If u like icon buy it. If u like snap on buy it. If u like hart or Pittsburgh cuz u save money, enjoy it. Who cares. Name the product, there’s name brand and generic. It’s your money, decide on brands and prices

donotrobme
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Hello sir I work at harbor freight. This applies to ALL lifetime tools, come to the store bring in the wrench or whole set we will open the box up and give you the brand-new one right from box no number no receipt. We prefer you bring in the set cause it's a little easier. If we open a box we will open box the set after we remove the tool. Thanks

blzurd
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Without measuring and showing that you are applying the same amount of torque per test and measuring degrees of rotation the tests performed here are essentially futile.

walterdimmick
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I’ve tried icon tools for a while now in a garage and I have had no problems use them more then my Mac and snap on work about the same but easier to get repaired or replaced if need be.

Eastside
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I had a 13 mm 3/8 icon socket, get marked up a little bit and I also broke the comfort grip on my 1/2 inch drive my fault I put a breaker bar on it. But I took it back to harbor frieght, and the guy opened up a new, set and gave me a 13mm and a new ratchet no questions asked.

BrandonSmith-bdxw
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If you break one you can bring that one in or bring the whole set in and they will either give you the size you need out of a set on display or swap the whole set for a new one.

morganstephen
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Idk what made him come up with that warranty conclusion. I work there...you simply bring your broke/defective wrench and we just grab a new set and take it from there. That set becomes marked down as open box. Every 2 weeks it sits in the store the price is knocked down another 20%. Lifetime stuff you don't even need reciepts for because receipts are only valid for 90 days and gone from your account via network so returns won't be abused. Why is the warranty even in question...the icon stuff been out for nearly a year already not weeks...People have bought this stuff.

Also not here to try to fend for them, but if they come up with something that works during manufacturing why fault them for it? How many other tool companies are working with the same usual names behind the scenes and nobody says anything? Seemed like they held up pretty well in the video.

THA-REAPER
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As the author of the video was questioned about this in the comments, some clarification is in order. "10.9" is a rating that's applied to Metric Bolts. It's a bit confusing, but metric bolts are typically rated for tensile strength in Mpa (Megapascal), while SAE bolts are commonly rated in PSI. The tensile strength of a 10.9 Metric Bolt is rated at 1, 040 Mpa (minimum) and a Grade 8 SAE bolt is rated for 150, 000 PSI (minimum). As I find it much easier to associate this specification with common American torque ratings, 1, 040 Mpa is equivalent to 150, 839.2 PSI, which, obviously, is fairly close to the tensile strength of a Grade 8 SAE bolt. Put simply, Tensile Strength, is the maximum tension-applied load a fastener can support prior to fracture, so a 10.9 Metric Bolt is fairly close to the "strength" of a Grade 8 SAE bolt.

timberwrightsvs
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You aren't the only one. I wasn't paid by HF, nor given the tools I reviewed by HF.

MrSubaru
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Harbor Freight will replace your wrench on the spot with a new one from a set and put that set as (open box) in the clearance section.

kingonfour
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Finally, a wrench I can use to tighten bolts inside my vice....

ClutchAssy