MightyCall for Finance | Black Creek Management Group

00:00 - Intro
00:07 - About Black Creek
Management
00:21 - Why they chose MightyCall
00:36 - What changed after they started
using MightyCall
01:22 - MightyCall's price
01:56 - What other MightyCall features they use
02:08 - Live call monitoring
02:58 - Main outcome of
using MightyCall
03:18 - Any other takeaways about
MightyCall?
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In this video, Jason Elsen, the owner of Black Creek Asset Management Group, shares his experience with MightyCall. Operating from a call center in Tijuana, they significantly improved operations with MightyCall. Initially managing 1,300 inbound calls per day, they now handle up to 4,400, with outbound calls increasing from 8,000 to 25,000 daily. The integration of the SIP trunk and MightyCall's customizable solutions have been pivotal.

Previously, their monthly phone bill was about $32,000, but with MightyCall, it's reduced to $2,800. Additionally, they manage thousands of texts monthly for just $100. MightyCall has optimized their call center processes, ensuring efficiency and quality control. Jason highlights how committed the MightyCall customer service is, saying that they always provide immediate support and a customized approach for Black Creek Asset Management Group's needs.

Overall, MightyCall has been transformative for Black Creek Asset Management Group, helping them cut costs and effectively scale their operations.
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