Microsoft Entra Permissions Management: How to Open a Support Ticket – Part 1

This video is part 1 of the 2-part series, "How do you create a support ticket for Microsoft Entra Permissions Management?" In this we discuss the prerequisites to open a case. This includes what data should be collected and how to collect it. By collecting this data ahead of opening a case, and providing it within the case, it will help to lessen the risk of a misrouted case as well as help the engineers receiving the case to more quickly find resolution without having to do a lot of back-and-forth data collection before working the case.

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