Demystifying AI: Unravelling the Truth Behind Artificial Intelligence

Boston City Campus webinar - 16 Aug 2023

Johan Steyn led a discussion on artificial intelligence (AI), debunking myths and discussing its potential impact on society. He expressed concerns about the potential risks of AI and emphasized the importance of considering its impact. He touched on AI's potential benefits and risks, and highlighted the importance of ethical questions around the use of non-human contact center agents. Johan also discussed the evolution of AI and its potential implications for the future, noting that current AI systems lack consciousness and self-awareness. He highlighted the need for a regulatory framework for ethical and responsible use of AI, and emphasized the importance of a multidisciplinary approach and inclusive perspectives in AI development. He also discussed the importance of integrating AI and data literacy into educational curricula. The discussion concluded with a call to action to approach the future of AI with a balance of caution and curiosity, and to stay focused on what makes us human.