Salesforce stock plummets on concerns company is falling behind on AI

Salesforce (CRM) stock is experiencing a decline on Thursday after the company reported first-quarter earnings on Wednesday, the cloud computing company disappointing on its second-quarter guidance. Salesforce posted its first revenue miss in nearly two decades, compounded by its guidance. RBC Capital Markets Software Equity Analyst Rishi Jaluria joins Catalysts to discuss his outlook on the software sector.
Jaluria notes that Salesforce's performance showed "this is a tough environment that we're in," referring to macro conditions for the software landscape. He highlights that with the revenue miss and disappointing guidance, Salesforce is "skating that line of no longer being a double-digit grower anymore," causing investor concern and the subsequent stock plunge.
Jaluria observes that as companies focus on generative AI and implementing and investing in an AI strategy, it is taking precedence over its cloud platform. He states, "CIOs are taking a look at their IT budgets and saying, 'Where can we scrutinize spend, what is truly necessary, where can we reduce costs?'" He later adds, "I think that is leading to a deprioritization of migration from the cloud."
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[George-fh]

I just picked up a few shares on the dip...first time buyer. I see a potential for 20% upside relative to its intrinsic value. The next earnings report in September will confirm a concerning downward trend or indicate this past quarter is just a bump in the road. If the numbers fall below expectations in the next report, then it may be time to cut your losses.

[user]

Salesforce thrives on unproductive customers who will not only buy their software but also pay for support. However, now with AI the need for customer service is falling real quick. Anyways, never liked the company and some of my friends who work for them seem to hate the job. So no surprises here.