Cracking the Code to Fix Human Errors Low Cost Highly Effective Solutions - John Grout via KaiNexus

John Grout: And so I have curated examples of mistake proofing over these several years And you know one of the things that I've found is that as people start dealing with quality problems human error is one of the hardest to deal with And you know you have so many statistical tools and managerial tools none of them are quite what's needed to fix human error And so some of my consulting jobs people came to me and they said we were all sitting around the factory going how do you fix this problem And so the reason my presentation I hope will be useful for folks is that it will provide them with a new kind of vocabulary of responses that aren't blame and train They aren't kind of statistically based and yet can be very very effective and super low