BMC Remedy with Smart Reporting - Creating Org Reference Codes

This video describes the process for creating Org Reference codes.

[IndianDashCamAdventures]

Wow.. Many folks havnt had idea that we can do this in smart reporting, thanks a lot for targeting this topic.

[jmdsouza]

Either there is some audio missing or a step missing between the 58th second and 59th second of the video where the screen changes with no explanation of how you get there.. Do you need to click the black bar to get to the Edit View screen?? Also the screen change between the 1:05th second and the 1:09th second - there is no commentary on how you get there..