State of Community Management 2017

Rachel Happe, Co-founder and Principal of The Community Roundtable and Ted McEnroe, TheCR’s Director of Research and Training, will present the highlights from the findings of the 8th annual exploration of community management that was recently released.

During their presentation, they will answer questions about the best practices that emerged from this year’s survey of more than 300 online communities from a wide spectrum of organizations and businesses. The webinar covers:

◼︎ A discussion of community value and ROI
◼︎ What’s new for community management in 2017 - and what’s next
◼︎ Insights into year-over-year budget, staffing and value trends

[blogoman]

Audio quality is too poor from beginning