The Practice of Going Digital

Digital disruption is occurring in every industry fueled by mobile, cloud, real-time data and empowered consumers. These weapons of mass disruption are now readily available to many as enabling digital platforms to build and launch disruptive businesses that can reach millions of consumers. Technologists who can enable business value have never been in more demand. What a time to be a business technologist!

Digital is a revolution that's just starting. Continuously introducing disruptions that shape new sources of value creation.

Digital value creation is enabled by the Digital Core.
* Business Model Innovation
* Customer Experience
* Business Process Innovation

Tackle the Digital Core first and manage the balancing act -- reducing marginal cost and improving the agility of business. Economic value added and return on invested capital.

Three truths of the digital era:
1) Digital consumers are in control - defining the next move
2) Platforms disrupt value chains - asymmetric competition is normal
3) Winners exploit platform effects - culture of continuous change

Digital Core is the foundation of the digtial enterprise. Six fundamentals of the digital enterprise:
1) Agile applications and digital experiences
2) Automation via software defined everything
3) Enabling the enterprise through hybrid cloud
4) Managing enterprise risk in a connected world
5) Empowering workforces with invisible IT
6) Thriving on enterprise data and analytics

Digital Core - Target architecture enables new digital capabilities. Digital Core is a real-time, agile, scalable platform that enables customer engagement, accelerates insight- and event-driven decision-making and continuously optimizes business operations.

Digital in Practice Recommendations:
- Visualize the value chain and KPIs
- Storyboard customer experience
- Understand the flow (velocity) through the value chain
- Turn this business value framework into a KPI dashboard
- Real-time or near real-time operational KPIs
- Use data and analytics to understand where to focus
- Size the prize with key stakeholders
- Understand stakeholder appetite for risk and ambition
- Use mapping techniques to determine where to place bets.
- Validate ideas using a Business Model canvas
- Use a solution canvas to provide Architecture context - enough to limit technical debt.

Presenter:
Sukhi Gill is DXC Technology’s vice president and chief technology officer for UK, Ireland, Israel, the Middle East and Africa, where he is responsible for overall technical direction, innovation and leading the senior client-facing chief technologists. He is also responsible for directing the engagement of technologists with business leaders challenged with business transformation