How to use Hootsuite Inbox to bridge the gap between social media and customer service

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It's time to handle all of your social media messages and DMs in one place. Hootsuite Inbox is a powerful tool that connects social media managers with customer service and sales (and anyone else in your organization) to respond to messages with the right info FAST. Plus it has a ton of neat tricks that will automate your everyday activities and DELIGHT your audience.

🔬 Read our deep dive on how social media and customer service can and should intersect:

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Hootsuite Labs is powered by Hootsuite's own social media marketing team. Subscribe to get social media tricks, tactics, and tools tested by the experts. We experiment and share our results to help you succeed on social media. Because we love u.

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