Leadership Excellence Series 2021: A 360° Virtual Learning Experience

OFFER THE BEST QUALITY OF CUSTOMER SERVICE with our Filipino brand of hospitality and expect unparalleled results in this new normal! Be part of the much anticipated FINAL run of the Department of Tourism - National Capital Region’s (DOT-NCR) FREE online event, the Leadership Excellence Series (LES) 2021: A 360° Virtual Learning Experience, on June 11, Friday, from 3:00PM-5:00PM.

Be equipped with the necessary protocols and measures essential to raise your bar of service when engaging with customers on a level 2.0! This learning session will feature the following industry leaders:
1. Tourism Secretary Bernadette Romulo-Puyat
2. DOT-NCR Regional Director Woodrow Maquiling, Jr.
3. Amor Maclang, Founder of Geiser Maclang and Public Engagement Officer of Urban Land Institute (ULI)
4. Cathy Yap Yang, PLDT and Smart FVP and Group Corporate Communications Head

Moderated by Mr. John Aguilar, Creator and Host of the Final Pitch on CNN Philippines, this online event will simulcast LIVE via Zoom and across DOT-NCR's social media pages @TourismMNL on Facebook and Twitter and Tourism MNL on Youtube. The Leadership Excellence Series integrates the live and full production of the world-renowned TEDx Talk format with online learning, promising an interactive afternoon of insightful discussion.